Frequently Asked Questions & Technical Standards.

Yes, absolutely. Our infrastructure is built in full compliance with the Saudi Personal Data Protection Law (PDPL). All at-rest and in-transit data is encrypted with enterprise standards (AES-256 and TLS 1.3), guaranteeing sovereign data control.

Yes. You retain complete, sovereign ownership over all your customer databases, API accounts, and historical logs. You can export your full repository at any time with zero vendor lock-in.

We exclusively implement the official WhatsApp Business Cloud API certified by Meta. We never utilize unauthorized scraping tools or risky web-automation scripts, guaranteeing zero ban risk.

Yes! That is a core pillar of our unified inbox. Multiple team members can handle conversations concurrently from the same verified official number, with granular rep assignment and manager oversight.

Our engineers perform data cleansing, field mapping, and complete deduplication before migrating your contacts, companies, and historic notes into the CRM architecture.

Full system configuration, custom API integrations, and scenario testing are completed within 7 to 14 business days.

Yes. We deliver interactive onboarding workshops for your sales reps and managers, accompanied by Arabic video walkthroughs and standard operating procedures (SOPs).

Our dedicated engineering team operates directly from Al Khobar, Saudi Arabia. We provide direct VIP support via WhatsApp, phone, and email to ensure zero operational downtime.